Larry on Unable to change my FORGOTTEN password.

I tried all the passwords I could remember, so I clicked 'forgot password'. Got the email and clicked to reset password. Next was a screen with my name address and a space for a "VAT NUMBER" ???? What this is, is unknown. But, then there was this statement {From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.} the edit~~~~~account details is underlined.
I clicked on it and was sent to my account information with the possibility to change my password. THAT does not work, because I have forgotten my password and it requires me to type it in the box. WTF?