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Tristan on App Store. Product complaint.

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I recently purchased Superior drummer 2.0, along with EZ drummer and a couple of expansion packs.

I thought I would check the App Store to see if I could find an app for the product containing additional information and maybe some helpful videos to get me started and learn a few tricks.

There was only one app associated with Toontrack and they expect people to pay $15au for it!!

I am guessing that Toontrack will say it is because it is "MacProVideo.com NonLinear Educating" that is responsible for the exorbitant fee, but Toontrack have obviously allowed "MacProVideo.com NonLinear Educating" to use their name and charge such an outrageous fee.

My question is.
After spending hundreds of dollars on your products, why do you not have an app of your own for purchasers of your products, and why have you authorised another company to charge such a rediculous fee?

I find it insulting, considering I can just go on YouTube and watch thousands of hours worth of video information for free, instead of paying for something that should be free for me already.

I think it is something that Toontrack needs to look into, and try to remedy the situation, by bringing out your own set of tutorials for owners of your products.

Perhaps even bring out your own smaller version of your products that can be used with Apps like GarageBand on the iPad.
That would be FANTASTIC!

I look forward to your response to my questions and queries.

Thanks in advance.

Sincerely yours.
A slightly disillusioned, yet faithful customer.


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