bilal eofnv on Can't find my purchased products in my account

Hi, I purchased Ezdrummer 2, ez mix2, ezx metalmachine and library of extreme metal beats last November, 2015 under email: Tir_93@hotmail.com, I log in a few days ago to purchase more ezxs to find that the products in my account don't exist anymore. I have no other email registered with toontrack, that being said on Nov, 26, 2016 I tried moving the info from my old email to dimi0041@algonquinlive.com so that's my current email and even then it's the same result. I tried looking for an email with the registration code of the products I purchased but no luck at all. It would make sense if I've had more than one email with toontrack. But I don't. Can you log in to your system and check the sales info of (Ezdrummer 2 + ezmix2 + ezx metal machine + library of extreme metal beats) purchased in November 2015? I paid around 300CAD it should show up in your sales log. The owner of the credit card is on stand by waiting for toontrack to contact him and confirm that indeed those products have been purchased with that card on that day. Please respond to this via email at Dimi0041@algonquinlive.com or TIR_93@hotmail.com as soon as possible.