lucaslibz on NOT YET RECEIVED PRODUCT FOR 1 MONTH!!!

Hello
I ordered ez drummer 2 with a free progressive pack 1 month ago
I'm getting very frustrated with toontrack not having a phone service because this would of been solved a long time ago.
I have not yet received my product.
when I ordered it through pay pal, I called pay pal and they said the package was sent.
I want to know what is going on. I need this product at my door by the end of the week.