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Channel: Toontrack - Forum: Requests and Feedback
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Dan WIlson on Can't make any purchases

I'm experiencing the same issue. I've tried 3 different cards, always getting the same error message. What gives?

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studio@marne.co.za on Invalid Serial Numbers

I bought 3 Midi Packs and when I try to download it gives me an invalid serial number error!.

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Sam Ryan on Ezdrummer upgrade

Not sure which upgrade i need i had ezdrummer lite which i upgraded to ezdrummer so do i now buy the ezdrummer 2 upgrade or regular version? Not 100% sure is all any help would be great thanks

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Miguel Andres on Request made a month ago...

Hello. The last day of November 25, 2015 place an order. Today, day 29 December still have not received. How long does take to arrive?

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Scott on Request made a month ago...

Please contact Toontrack directly via the FAQ below regarding Webshop orders. http://www.toontrack.com/faq/w.....-my-order/

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Jim.Marquard on Pop/Rock kit can not be use

I think you need to download the EZX expansion kit from the Toontrack website. As long as you had the original EZDrummer it should be in your account.

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solarfrosty on intend to buy new mac

Hi I intend to buy a new mac and upgrade to logic x. Will I be able to re download all my toontrack products to new system?

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Scott on intend to buy new mac

Well, you can download all Toontrack products from your Toontrack account except for Superior Drummer products. You would need to install those from the DVDs.

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Liens on 20% off web customer coupon problem

Hi, I just ordered a bunch of stuff with the 20% off discount and I forgot to add 2 more packs for a different product, now it's telling me I can't use the same coupon twice? Is there a reason for...

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Bach_1 on Any Solo Piano midi packs in the pipeline?

I bought EZKeys Grand Piano and Studio Grand today, along with the 6 pack Midi for piano. I am very happy with your products - how well they work and how good they sound. Having played through most of...

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luvkings4ever on EZX Hip Hop & EZX Southern Soul say I need to upgrade, but I...

While trying to install EZX Hip Hop & EZX Southern Soul I get a message saying I need to upgrade to proceed, but I am upgraded, I upgraded from EZD1 TO EZD2 over 20 months ago. Never any problem...

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Scott on EZX Hip Hop & EZX Southern Soul say I need to upgrade, but I am...

What version of EZD2 in showing on the EZD2 interface? The latest version is not 20 months old. The latest is version 2.1.1 and is in the Updates tab under your EZD2 product in your Toontrack account.

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luvkings4ever on EZX Hip Hop & EZX Southern Soul say I need to upgrade, but I...

Scott, Thanks for helping. Here are screenshots of what I have, minus serial numbers. FYI, it shows no authorized computer, but it has worked fine since I got it - until recently. Also the 20 months...

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VBSpike on How do I share EXdrummer3 files between 2 activated computers......

Please help... I have activated my non-studio laptop and need to know how to share files. If not available...WHAT's THE POINT>>>??? Typo... Meant EZdrummer2 NOT 3

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Liens on 20% off web customer coupon problem

Could I get the coupon reset before it expires please? Thank you

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Scott on EZX Hip Hop & EZX Southern Soul say I need to upgrade, but I am...

So what version number shows on your EZD2 interface? Lower left corner or check the Menu->About EZdrummer. My guess is that you are running 2.0.2 and not 2.1.1 so you would correctly get an error....

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Scott on 20% off web customer coupon problem

You will need to contact Toontrack directly via the FAQ link below. We forum techs have no ability to issue coupons. http://www.toontrack.com/faq/m.....what-next/

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Scott on How do I share EXdrummer3 files between 2 activated computers......

What files? EZD2 project files? In EZD2 standalone: Menu > Project > Save project.

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luvkings4ever on EZX Hip Hop & EZX Southern Soul say I need to upgrade, but I...

Yes, I have 2.1.1 64 bit as you can see in these snapshots. I tried again to install Hip Hop EZX, but got the "you need latest version" message again. As you can see, I have a lot of your products,...

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Scott on EZX Hip Hop & EZX Southern Soul say I need to upgrade, but I am...

Try running the 2.1.1 update again then try installing the Hip-Hop EZX again.

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