Slackerman on Cannot make purchase this weekend 3/30/16
HI- I am trying to purchase EZDrummer with free add on but keep getting message the purchase was refused by my bank. I get same message using Paypal. Paypal has advised there is no record of attempted...
View ArticleMats_4 on Cannot make purchase this weekend 3/30/16
Same problem here. Trying to pay with PayPal, but PayEx won't even ask me to log in to my account.
View ArticleJohn on Cannot make purchase this weekend 3/30/16
Hi, please contact Toontrack directly through the FAQ: https://www.toontrack.com/faq/
View ArticleHigg on Cannot make purchase this weekend 3/30/16
I also could not use paypal, and had to use a credit card.
View ArticleMats_4 on Cannot make purchase this weekend 3/30/16
John said Hi, please contact Toontrack directly through the FAQ: https://www.toontrack.com/faq/ I did. Unfortunately, the automated response is that it could take up to 24 hours to get a reply, and I...
View ArticleJohn on EZ Drummer 2 and Pro Tools 8 LE
Hi, first of all, there is no Custom way to install the plugin by putting a file somewhere manually; the RTAS version needs to be in a specific place and the installer puts it there. I am assuming you...
View ArticleJoel Brooks on Product Registration Issues
Can I please have some immediate assistance?
View ArticleJohn on Product Registration Issues
Are you trying to register via the web site or are you using the Product Manager? Which OS are you on? Which web browser (if via web site)? Where did you buy the product in question?
View Articlemuzik3211 on Product Manager
I signed into the wrong email account, i tried uninstalling but that doesn't work, i wanna reset so I can put correct email so i can have all of my products under one account
View ArticleOlof on Product Manager
Hi, please use "Log Out" in the File menu to be able to log in again.
View Articledeonnn on re Product Manager
Dudes! Nice job on this product manager. Well impressed. You should be proud. This is why Toontrack is best. Rock on!
View Articlegoldtone records on EZKeys Interpret Chord Progressions and Note by Note...
Have you thought of creating an optional plugin for the EZZkeys line that could interpret guitar (and other instruments) chord progression directly into EZkeys? This would save a lot of time whereas a...
View ArticleSatonakaSweep on Unable to login with different email
I have another account and changed the email. As soon as I changed the email i was logged out and am unable to login with the new email or the old email. Thank you for your time,
View ArticleJohn on Unable to login with different email
Hi, there is no way for me to help you since you haven't registered your real name to this ID and I don't know the other address or user ID. Please contact Toontrack Support directly via the 'Contact...
View ArticleClik here to view.
Clik here to view.
SigiZ58 on What happened to the Product Overview Page ?
I logged in today and wanted to look if there are new updates for some of my products. Meanwhile I have 45 registered. But the page "My products" is a complete mess now. Until today it was easy...
View ArticleMarta on How do you check on the status of an order?
I placed an order for 3 bundles on May 11th, 2016 and I still have not received the order. It was a birthday gift for my husband. How disappointing. I can't find a number to call to check on the status...
View ArticleSigiZ58 on What happened to the Product Overview Page ?
I checked with Firefox, Looks better. The screenshots are IE11 on a Window 7 64 Bit Machine. So I guess, the compatibility with IE11 should be checked as this really looks terribly Honestly speaking,...
View ArticleScott on How do you check on the status of an order?
Were those products that you ordered auto-registered to your account? You have quite a few MIDI packs registered to your account on 5.11.2016.
View Article