John,
Thanks for responding, As to why I don't ask in the support forum, well...your website is not the most intuitive nor it provides a great user experience. Between trying to navigate through the pages, trying to find where and how to post and read conflicting directions, one can get sea sick.
As for my problem with the mapping, never mind. I don't know how or why but after playing with it for 2 weeks trying to figure out how to make this work, it all of a sudden started behaving and I'm getting the HH response that I was looking for.
I guess: 2 weeks of google + Youtube + deciphering user manuals + trying everything + luck = working product.
Thx anyway!
BP