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Francis_12 on 'Invalid computer id : contact support & 'you need to upgrade sofware before installing'

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Hi just use the download mgr. to download my latin percussion toontracks. the download mgr. does not except my computer id. getting invalid computer id :contact support message. when trying to install out side of download mgr.
get the message 'you need to upgrade your toontracks software before you can install this product message'. however there is no link for me to update anything.

Please help

frank


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